This Refund Policy outlines the conditions and procedures for requesting a refund for purchases made on iFoundPC.

1. Conditions for a Refund

Customers are entitled to a refund only under the following circumstances:

• Defective product: If the product received is defective or malfunctions in a way that was not previously disclosed.
• Incorrect product: If the product received is not what was ordered (e.g., a different model or a product that does not match the characteristics described at the time of purchase).

2. Timeframe for Requesting a Refund

Customers have the right to request a refund within 14 days from the date of purchase, by reporting the defect or error in the order. The request must be submitted via email to [insert email address], including the following:

• A detailed description of the defect or error.
• The order number and proof of purchase.
• Any photos or videos showing the defect or incorrect product, if applicable.

3. Return and Refund Procedure

Once we receive the refund request, our team will review the claim and provide instructions for returning the product if necessary. The return must be made within 14 days of our confirmation of the refund request. Return shipping costs are covered by iFoundPC only in the case of a defective or incorrect product.

4. Exclusions from Refund

The following cases are not eligible for a refund:

• If the product has been improperly used, damaged, or altered by the customer.
• If the product does not have defects or is not incorrect but the customer changes their mind about the purchase.
• If the product was purchased with a special discount or on sale, unless it is defective.

5. Refund

Once we receive and inspect the returned product, if the refund request is approved, we will process a refund of the amount paid for the product. The refund will be issued using the same payment method used at the time of purchase, within 14 days from our approval.

6. Changes to the Refund Policy

We reserve the right to modify or update this refund policy at any time. Any changes will be published on this page and will take effect immediately upon publication.

For any questions or clarifications regarding our Refund Policy, please contact us via email at:info@ifoundpc.com